Last updated: 2026
MegaCart (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data in accordance with the Saudi Personal Data Protection Law (PDPL) and other applicable laws in the Kingdom of Saudi Arabia.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website www.megacart.sa or any related services.
1. Company Information
Store Name: MegaCart
Commercial Registration (CR): 7053385212
Country of Operation: Kingdom of Saudi Arabia
Email: info@megacart.sa
Customer Support: +966-579498980
2. Information We Collect
We may collect the following information:
- Full name
- Phone number
- Email address
- Delivery address
- Payment details (processed securely via third-party gateways)
- Order history and preferences
- Device & browser information
- IP address (for security and fraud prevention)
3. How We Use Your Information
Your information is used only to:
- Process and deliver your orders
- Provide customer support
- Improve our website and services
- Send order updates and notifications
- Comply with Saudi legal and regulatory requirements
- Prevent fraud and unauthorized transactions
We do not sell or rent your personal data to any third party.
4. Payment Security
All payments are processed securely through trusted providers including:
- Visa / Mastercard
- Apple Pay
- Tabby
- Tamara
MegaCart does not store your card details on our servers.
5. Installment Services (Tabby & Tamara)
When you choose installment payment options, your data may be shared with Tabby or Tamara only to complete the payment process, in compliance with Saudi regulations.
6. Cookies Policy
We use cookies to:
- Improve site performance
- Remember your preferences
- Analyze website traffic
You may disable cookies in your browser at any time.
7. Data Protection & Storage
Your data is:
- Stored securely
- Accessed only by authorized personnel
- Protected against unauthorized access, loss, or misuse
- Processed according to Saudi PDPL requirements
8. Sharing of Information
We may share data only with:
- Delivery partners
- Payment providers
- Government authorities (if legally required)
All third parties are required to maintain strict confidentiality.
9. Your Rights (Saudi PDPL)
Under Saudi law, you have the right to:
- Access your personal data
- Correct or update your data
- Request deletion (where legally permitted)
- Withdraw consent for marketing
- File a complaint with relevant authorities
To exercise your rights, email us at: info@megacart.sa
10. Data Retention
We retain personal data only for as long as necessary to:
- Fulfill orders
- Meet legal requirements
- Resolve disputes
11. Children’s Privacy
MegaCart does not knowingly collect data from individuals under 18 years of age.
12. Changes to This Policy
We may update this policy from time to time.
All changes will be posted on this page with an updated date.
13. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
📧 info@megacart.sa
📞 +966-579498980
📍 Saudi Arabia
