Last updated: 2026
At MegaCart, we are committed to delivering your orders quickly and safely across the Kingdom of Saudi Arabia. This Shipping Policy explains how we handle order processing and delivery.
1. Company Information
Store Name: MegaCart
Commercial Registration (CR): 7053385212
Customer Support: +966 579498980
Country: Kingdom of Saudi Arabia
2. Shipping Coverage
We currently deliver to:
- All major cities in Saudi Arabia
- Most remote areas (delivery time may vary)
3. Order Processing Time
- Orders are processed within 1–2 business days
- Orders placed on weekends or public holidays are processed on the next working day
- You will receive order confirmation and tracking details once shipped
4. Delivery Time
Estimated delivery times:
- Major cities: 5–10 business days
- Remote areas: 7–15 business days
Delivery time may vary due to:
- Weather conditions
- Public holidays
- Courier delays
- Incorrect address information
5. Shipping Charges
- Shipping fees are calculated at checkout
- Free shipping may be offered during promotions
- Shipping fees are non-refundable unless the order is cancelled before shipment
6. Failed Delivery
If delivery fails due to:
- Incorrect address
- Customer not available
- Refusal to accept delivery
The order may be returned and additional charges may apply.
7. Damaged or Missing Items
If you receive:
- A damaged item
- A missing item
Please contact us within 48 hours of delivery at +966 579498980 with photos/videos of the issue.
8. Shipment Tracking
Once your order is shipped, you will receive:
- Tracking number
- Courier details
You can track your shipment online at any time.
9. Contact Us
For any shipping-related questions, please contact:
📞 +966 579498980
📧 info@megacart.sa
📍 Kingdom of Saudi Arabia
